It goes without saying how much the hospitality industry has suffered during the coronavirus pandemic, not to mention the potential impacts of Brexit. It is heart breaking to see so many amazing businesses permanently shut shop, temporarily close and generally suffer with the constant change in the government’s rules. The hospitality industry is the third largest private sector employer, so it is paramount it survives. My post gives you some great ideas of ways to help the hospitality industry during this tough time.
1. Order takeaway and produce from local businesses
Many hospitality businesses have pivoted to takeaway, offering both hot food and local produce. If you can, order directly with the restaurant as third party delivery companies tend to charge between 25-30% commission on each order. This can really eat into a restaurant’s profits. However, some restaurants aren’t set up for ordering directly so apps such as Deliveroo, Just Eat and Uber Eats are simple to use. If you can, consider tipping the restaurant and / or the driver.
2. Order a restaurant DIY kit
It has been great to see so many businesses adapt during this time by offering restaurant meal DIY kits delivered straight to your home. Some restaurants can only deliver within a certain radius but many now offer nationwide delivery. My London Lockdown DIY Kits post gives you ideas on the best kits to order including Dishoom and Hawksmoor.
3. Support restaurants on social media and spread the word
This doesn’t cost you any money and can really make the difference to a restaurant. When you have a good meal or takeaway, it takes less than 5 minutes to write a review on Trip Advisor, Google and / or Facebook. Spread the love on your own social media channels too. Of course, word of mouth remains one of the key advertising methods.
4. Donate money
If you have the means to help financially, the following companies are helping support the hospitality industry:
- Hospitality Action was established in 1837 and has since offered vital assistance to all who work, or have worked within hospitality in the UK. Their most recent initiative has been to add ‘invisible chips’ to menus for customers to purchase as a donation.
- The Pass London has teamed up with some amazing restaurants who have shared their secret recipes for us to enjoy at home. These are accessible for free but donations are very welcomed.
- Springboard is a charity that provides skills and training to support individuals in finding jobs in the hospitality sector.
- The Drinks Trust is able to assist people who have lost their income in the drinks industry as a result of COVID 19.
- WeAreTipJar was originally set up to allow customers to tip via an app rather than cash. In light of the current Covid-19 crisis they are now raising money to help with grants.
5. Buy Gift Cards
For those restaurants / pubs that are unable to offer takeaway, consider buying a gift card for when they reopen. Many companies are offering discounts, adding extra credit or offering a free drink when the gift card is used.
6. Tip when you can
You can still leave a tip on takeaway, either direct or through a third party app. When restaurants / pubs reopen, leave tips if you can – it can really make a difference to staff who have been unable to work or have been furloughed on their basic wage without tips included.
7. Be respectful
Be patient, nice and respectful to hospitality staff who have been through a whirlwind of change and uncertainty since March.
I cannot wait to visit restaurants and bars again!
East London Girl: Ways to support the hospitality industry